The Impact of Digital Ethics on the Regulation of Online Communication in Situations of Cyberaggression
Abstract
Abstract. The relevance of the research problem is due to violations of the norms and rules of communicative online interaction in the digital environment and manifestations of antisocial behavior in the form of cyberaggression, which is caused by the rethinking or denial of generally accepted ethical values and principles and harms the mental health of Internet users. It was found that the degree of responsibility of Internet users for violations of digital ethics often decreases. This emphasizes the growing role of protecting Internet users from cyber aggression, which can manifest itself in its various forms - cyberbullying, telephone fraud, mobbing, trolling, flaming, ethnic bias, discrimination. The need to regulate online communication on the basis of digital ethics and find effective tools to combat cyber aggression is substantiated. The article analyzes methodological approaches to the development of ethical and communicative competence of users, necessary for making optimal decisions in stressful situations of uncertainty. It summarizes scientific positions on the prevention and overcoming of manifestations of cyberaggression, psychological pressure and manipulation. The significance of diagnostic examination of the ethical orientation of the choice of decisions made by Internet users in difficult situations of online communication, determination of the levels of development of their ethical consciousness and communication skills as tools for countering manifestations of antisocial acts in the digital environment, is argued. The purpose of the study is to conduct a methodological analysis of the impact of digital ethics on the regulation of online communication in situations of countering cyber aggression. The study used diagnostic tools that included methods for determining the levels of ethical awareness and communication skills, studying the features of the ethical orientation of decisions made, the tone and emotionality of respondents' online responses in potential situations of cyber aggression. The results of the study revealed significant positive relationships between ethical choices of decisions made in situations of countering cyber aggression and subscales of levels of ethical awareness. As a result of the correlation analysis, weak positive relationships were established between such indicators as unethical choice of statements in conflict situations; pre-conventional level of ethical awareness; insufficient development of communicative competence of respondents. The conclusions prove that digital ethics in situations of potential counteraction to cyber aggression is significantly related to the personal characteristics of users, in particular: communicative competence; fairness, orientation to the self-worth of the individual; empathy, conscious self-regulation in tense situations of the Internet environment.
Keywords: digital environment; ethical awareness; communicative competence; antisocial behavior; decision-making.
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